Return Policy for Electrostatic Air Filters
We guarantee 100% satisfaction. If you are dissatisfied with your filter, you can return it for a full refund within 30 days of receipt. The filter must be returned in new or like new condition.
If the filter you receive is damaged, we will file a claim with the delivery company and ship a new filter to you. Please keep the damaged filter so the shipping company can verify damages if needed.
If you need to make changes to an order, please call us at 888-702-1401 as soon as possible. Once your order goes into production, we are unable to modify it.
We are unable to accept returns of custom sized filters due to the fact that they are made to your unique specifications. Please verify your custom sized filter measurements or call us if you have any questions.